Report a Problem, Make a Request

This service is for non-emergency requests and is monitored during weekdays.  For emergencies (including a traffic lights not working), call 911. For water or sewer emergencies, call 703-228-6555. For topics you don’t find in this tool, try the A to Z directory or our website search tool.

  • Submit your request below – or learn more about this tool.
  • Create an account so you can receive updates along the way and view all your reported issues. And staff can contact you if necessary for extra information to help resolve the issue. (Note: You also can submit requests anonymously.)

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