Report a Problem, Make a Request

This service is for non-emergency requests and is monitored during weekdays.  For emergencies, call 911. For traffic signal outages, call the police non-emergency number: 703-228-2222For water or sewer emergencies, call 703-228-6555. For topics you don’t find in this tool, try the A to Z directory or our website search tool.

  • Submit your request below, or learn more about this tool.
  • Create an account so you can receive updates along the way and view all your reported issues. Staff can contact you, if necessary, for extra information to help resolve the issue. (Note: For certain requests, you can submit anonymously.)

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