This service is for non-emergency requests and is monitored during weekdays. For emergencies, call 911. For water or sewer emergencies, call 703-228-6555. Report snow issues (24 hours after snowfall has stopped).
- Learn about this tool and what you can submit — or just input your request on this page.
- For new requests, type an exact address or drag the pin to the location.
- Find potholes under the “streets” dropdown.
- You can submit requests anonymously, however, if you create an account, you’ll have the benefit of being updated along the way.