Report a Problem, Make a Request


This service is for non-emergency requests and is monitored during weekdays.  For emergencies, call 911. For water or sewer emergencies, call 703-228-6555. Report snow issues (24 hours after snowfall has stopped).

  • Learn about this tool and what you can submit — or just input your request on this page.
  • For new requests, type an exact address or drag the pin to the location.
  • Find potholes under the “streets” dropdown.
  • You can submit requests anonymously, however, if you create an account, you’ll have the benefit of being updated along the way.

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