Consumer Protection Clearinghouse
This clearinghouse provides resources and information on consumer issues, including cable services, taxis, and towing. The County also, when possible, assists residents who experience challenges with non-County businesses or service providers.
Towing operators and services in Arlington must comply with the County’s towing ordinance. Learn more.
The County helps investigate cable complaints and inquiries, mainly about Verizon and Comcast. Learn more.
The County regulates taxicab operation in Arlington, including rates. Companies such as Uber and Lyft are regulated by the Virginia Department of Motor Vehicles. Learn more.
The County also regulates other areas such as food trucks (mobile vending), pawn shops and solicitation. Learn more about these topics and/or submit a complaint.
Other Common Topics
Fraud (Credit Card Skimmers, Charitable Donations, Door-to-Door, etc.)