COVID-19 UPDATE: Beginning March 21, 2020, to protect the health and safety of our visitors and staff, OHR is operating remotely and will not be providing walk-in or in-person services.
Request an Accommodation
If you have a disability that is covered (protected) under the Americans with Disabilities Act (ADA) and you’re a qualified individual, you are entitled to Reasonable Accommodation should you need one. To request a reasonable accommodation, complete the online form. If you need assistance completing the form or have questions, contact the ADA coordinator via email or at 703-228-3559. This is a confidential process.
County Programs and Services
For accommodations related to County programs and services, contact the department offering the program or service directly to request the necessary accommodations.
Filing an ADA Grievance
Anyone who believes he/she has been discriminated against by Arlington County Government on the basis of disability in the areas of physical access, program access, and/or communication access may file an ADA Grievance. Complaints on behalf of classes of individuals are also permitted.
The information requested on the ADA Grievance Form must be filled in completely to help us expedite processing your complaint. If you need assistance completing this form or if you have questions regarding your rights and protections under this complaint procedure, contact the ADA Coordinator at 703-228-3559 or by email. Read the ADA Grievance Policy.